LEARN. PRACTICE. GROW.Concept and mechanism
During evaluation, connect test results and other evidence with defined acceptance criteria. Confirm version, test conditions, and covered scope. A passing test with a small dataset does not necessarily demonstrate behavior under load. Identify differences between delivered solution and requirements and communicate impact and resolution options. The decision may require correction, conditional acceptance, or deferral depending on authority and applicable criteria. Do not assume the analyst can accept risk on behalf of operations. Solution sign-off enables progression under agreed governance; expected benefits still require evaluation during actual use.
Guided application
In an exercise, automation was approved to save 300 annual hours, but measured use indicates 180. Observed realization is 60% of the estimate. Before concluding the code failed, investigate adoption, volume, data quality, and work transferred to other teams. If the population changed, disclose that comparison limit. Assign an owner and a date to measure again after corrective action. In a fictional handover, the runbook exists, but nobody in APS has demonstrated recovery. Record the difference between delivered documentation and demonstrated operational capability and route the readiness decision with evidence. This discipline connects business analysis with RUN THE BANK work, where solution usefulness becomes visible after the project leaves delivery.
180/300 = 60% of estimated benefit, with assumptions to revisit.
Common pitfalls
Sign-off treated as realized benefit; adoption gap treated as assumed defect; runbook treated as rehearsal.
Related topics: From need to solution scope · Value, stakeholders, and business case · Requirements plan and responsibilities
Evaluate fulfillment and value with evidence appropriate to each question.
Reference: Business needs and lifecycle value · Five-domain ECO / verified 2026-10-01