← Delivery Manager: coordination and sustainable delivery
04 / 6 · 40 MIN

Governance, risks, and decisions

Prepare decisions proportionate to risk with clear authority and evidence.

Concept and mechanism

Useful governance helps the right people decide in time with sufficient information about outcome, risk, and trade-offs. The team should know its authority boundaries and who supports decisions beyond them. A risk is uncertainty with a possible effect; an observed issue requires current action. Record consequences, an owner, action, and a review point, avoiding lists that merely grow without changing decisions. A committee should receive the required decision, options, evidence, and recommendation rather than only task percentages. Frequency and format should serve work needs and applicable rules without automatically copying another organization’s schedules.

Guided application

In a fictional example, an external dependency delays validation required for release. Reporting stayed green because the internal team finished development. Now show the full path to usable delivery and explain the effect of the external decision. Propose bounded options: change sequencing, reduce scope while preserving quality, or revisit the date. Identify who can accept each trade-off and when the decision is needed. While waiting, keep actual state visible and continue useful independent work. Do not treat no response as risk acceptance. Trust in the team should coexist with evidence inspection; extensive documentation does not replace a demonstrable solution or an authorized decision.

IN PRACTICE

A report should make the required decision and consequence of delay clear.

Common pitfalls

Green status based only on development; decisionless committees; ownerless risks; silence as acceptance.

Related topics: Mandate, outcomes, and collaboration · Planning, capacity, and forecasting · Flow, dependencies, and impediments

Take this idea with you

Bring evidence and options to the authorized people at the right time.

Create account

Reference: Governance principles for agile service delivery · Service Manual current public guidance; Kanban Guide May2025; DORA five-metric model; primary references reviewed 2026-09-30