PSM II: facilitation, leadership, and Scrum Master decisions
Develop Scrum Master decisions about facilitation, coaching, product, technical risk, and organizational change through original banking and APS cases.
Objectives and progression
Seven lessons, 35 regular questions, and five original cases develop Scrum application in difficult contexts. The internal assessment contains 26 decisions in 45 minutes. Topic allocation is editorial, without invented official weights. PSM II scope and format directly confirmed on official pages on2026-10-01 after manual human verification. No public numbered revision or numerical domain weights. practice is independent and does not reproduce official partial-credit scoring.
Audience: Experienced Scrum Masters, technical leaders, and product professionals supporting teams and organizational change.
Prerequisites: PSM I knowledge and practical Scrum experience are recommended. The directly inspected official page recommends PSM I and training without requiring them. Confirm current conditions with Scrum.org. practice is not official training and does not provide exam attempts.
255 estimated study minutes
- Use evidence to adapt work without promising certainty that does not exist.
- Distinguish product direction, Sprint planning, completion, and release conditions.
- Choose a discussion structure that helps people understand options without deciding for them.
- Choose support according to existing needs, knowledge, and autonomy.
- Support product decisions without taking over Product Owner accountability.
- Make technical uncertainty and quality costs visible in product decisions.
- Help the organization create conditions for effective collaboration and delivery.
Modules
- Empirical decisions under uncertainty
- Goals, increments, and transparent quality
- Facilitate participation and difficult decisions
- Coaching, mentoring, teaching, and leadership
- Product, stakeholders, and value learning
- Technical risk, integration, and adaptability
- Organization, incentives, and systemic barriers
Continue learning
References and version
PSM II; Scrum Guide November 2020; no public numbered exam revision
- Professional Scrum Master II certification · 2026-10-01
- Suggested reading for PSM II · 2026-10-01
- The Scrum Guide · 2026-09-29
- Comparing facilitation, coaching, mentoring and teaching · 2026-10-01
- Developing and Delivering Products Professionally · 2026-10-01
- Introduction to the Product Backlog · 2026-10-01
- Introduction to the Sprint Review · 2026-10-01
- 1-2-4-All · 2026-09-29
What you will explore
0 / 7Empirical decisions under uncertainty
Use evidence to adapt work without promising certainty that does not exist.
Goals, increments, and transparent quality
Distinguish product direction, Sprint planning, completion, and release conditions.
Facilitate participation and difficult decisions
Choose a discussion structure that helps people understand options without deciding for them.
Coaching, mentoring, teaching, and leadership
Choose support according to existing needs, knowledge, and autonomy.
Product, stakeholders, and value learning
Support product decisions without taking over Product Owner accountability.
Technical risk, integration, and adaptability
Make technical uncertainty and quality costs visible in product decisions.
Organization, incentives, and systemic barriers
Help the organization create conditions for effective collaboration and delivery.