Service / Enterprise platforms
Certification preparation and knowledge assessments. Choose an area, check availability, and build your path.
Historical Salesforce AI Associate: AI, ethics, and data
Six lessons, 30 questions, and six cases on CRM AI, ethics, and data quality. Historical AI Associate course with practice.
Salesforce Platform Administrator: configure and operate
Eight lessons, 50 questions, and eight Salesforce administration cases: access, data, sales, support, collaboration, automation, and Agentforce. Independent preparation.
Salesforce Platform App Builder: design and deliver
Eight lessons, 50 questions, and eight Salesforce app-design cases: data, Flow, approvals, UI, and delivery. Independent preparation.
Salesforce Platform Developer: Apex and Lightning
Eight lessons, 50 questions, and eight cases on Apex, LWC, data, version-specific security, testing, and deployment. Independent preparation.
ServiceNow CAD: develop and deliver applications
Eight lessons, 50 questions, and eight ServiceNow development cases: data models, scope, forms, security, automation, REST, Git, and delivery. Independent CAD preparation.
ServiceNow CSA: administration with context and control
Eight lessons, 50 questions, and eight cases on ServiceNow administration: navigation, collaboration, catalog, automation, data, security, and change transport. Independent CSA preparation.
Independent preparation. Tests on bigsavant.com do not award official certifications. Paths in preparation do not yet have published tests.