IT Project Management: from business need to operations

Objectives and progression

A professional assessment course with six modules on project commitments and operational delivery. Practice availability in a 75% support/25% project role, person-day forecasts, change decisions, governance, supplier acceptance, handover to RUN, FinOps, and decommissioning. Includes fictional funds and APS scenarios and an internal assessment of 27 decisions in 60 minutes. PM² is a methodological reference, not a certification or a representation of bank internal rules.

Audience: APS L2/L3, infrastructure, SRE, systems administration teams, and technical managers.

Prerequisites: Application, monitoring, and production-support fundamentals; no bank-specific internal process assumed.

300 estimated study minutes

• Turn a business need into a verifiable commitment.
• Plan available effort and communicate deviations before delivery is compromised.
• Assess impacts and route decisions to appropriate owners.
• Prepare useful decisions and confirm deliverables with evidence.
• Demonstrate that operations can sustain the service.
• Include lifecycle work and value measurement in closure.

Modules

1. Mandate, scope, and acceptance
2. Capacity, dependencies, and forecasting
3. Risk, change, and architecture decisions
4. Governance, suppliers, and communication
5. Readiness, cutover, and handover to RUN
6. FinOps, obsolescence, and benefits

Continue learning

Management assessments

• Technical Project Manager
• CAPM — Certified Associate in Project Management
• Change Management
• Application Production Support

References and version

PM² reference practices and cloud operational governance; primary guidance reviewed 2026-09-30

• PM² Project Management · 2026-09-30
• PM² Artefacts · 2026-09-30
• PM²-PM Highlights · 2026-09-30
• PM²-Agile · 2026-09-30
• The evolving SRE engagement model · 2026-09-30
• Safe deployment practices · 2026-09-30
• Forecasting capability · 2026-09-30
• Budgeting capability · 2026-09-30
• Implement a decommissioning process · 2026-09-30
• Defining reliability targets · 2026-09-30
• Shared responsibility model · 2026-09-30
• Lifecycle FAQ general · 2026-09-30
• Implementing SLOs · 2026-09-30
• Maintain an architecture decision record · 2026-09-30